How do I update or delete my personal details?

Go to Settings > Account to change your email, phone, or address instantly. To request permanent deletion of non-required data, email privacy@afabola.click with your account ID. We'll verify your identity within 48 hours and process deletion within 14 days where local law permits.

Reference

Your Privacy Matters on afa bola

When you open an account with us, your personal information stays secure and is used only to keep your account running, process deposits via DANA, OVO, GoPay and…

Data encryption on all transfersYour account, your controlClear retention policies

Explore the Lobby Read FAQ

Information We Gather and Why

afa bola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

afa bola collects your name, email, phone number, and identity details when you register—this depends on local law and the payment method you choose. We record your deposit and withdrawal history, game activity, device type, IP address, and how you navigate the lobby. We use this

1
data to verify your account, process transactions through DANA, OVO, GoPay and QRIS, detect fraud, and improve the platform. Your location data helps us understand where our players are and comply with regional rules. We never sell your information to third parties; we share it only
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with payment processors and where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to Reach Our Privacy Team

Email Support Contact us at [email protected] with any questions about your data, and we'll respond within 48 hours. Include your account email and the specific privacy concern so we can help you faster.

Live Chat (8am–11pm Jakarta time) Our support team in Bandung handles privacy requests during these hours. Open the chat bubble on the site and ask for the privacy officer if you need immediate help with account access or data deletion.

Account Settings Log in and go to Settings > Privacy to view your stored data, update your contact details, or request a data export. Changes take effect instantly on your next lobby load.

HOW WE HANDLE IT

Data Security and Your Rights

Encryption & Storage

All personal data is encrypted in transit and at rest using industry-standard protocols. Your password is hashed and never stored in plain text. Backups are kept on secure servers and deleted after 90 days unless law requires longer retention.

Payment Data Security

When you deposit via DANA, OVO, GoPay or QRIS, payment details are handled by our PCI-compliant processors, not stored on our servers. We log the transaction ID, amount, and timestamp only—never your full card or wallet credentials.

Cookie & Tracking Policy

We use cookies to remember your login, your favourite games, and to measure how you use the platform. You can disable non-essential cookies in your browser settings without affecting account access; only session cookies are required.

Data Retention Schedule

Active account data is kept as long as your account exists. Inactive accounts are archived after 24 months; closed accounts are deleted after 7 years to comply with tax and anti-fraud rules where local law permits.

Your Access & Deletion Rights

Log into your account and go to Settings > Data Export to download everything we hold about you in one file. To request deletion, email [email protected] with your account ID; we'll verify your identity and process it within 14 days.

Third-Party Links & Ads

Our site may link to game studios like Pragmatic Play or Evolution Gaming. Their privacy policies apply to their pages; ours apply only to afabola.click. We do not sell your data to ad networks or share it with marketing partners.

Common Privacy Questions

Your account data is archived immediately. Personal identifiers like name and email are retained for 7 years to comply with anti-money-laundering rules where local law permits. You can request deletion of non-required fields by emailing [email protected] with proof of identity.

Yes. Open Settings > Data Export to download a full copy of your profile, transaction history, and device logs. The export generates as a file and is ready within 24 hours. You can also view your basic details (name, email, phone) in Settings > Account anytime.

Deposit and withdrawal records are kept for as long as your account is active, plus 7 years after closure to meet tax and fraud-prevention obligations. Game history is archived after 24 months but can be exported earlier upon request.

We do not share your personal data with game studios or ad networks. Payment processors (like DANA, OVO, GoPay and QRIS handlers) receive only transaction details needed to complete your deposit or withdrawal. All third-party sharing depends on local law.

Yes. Your payment credentials stay with your wallet provider; we never store full card or account numbers. We log only the transaction ID and amount. All transfers are encrypted and processed by PCI-certified providers in compliance with regional payment standards.

Cookies help us keep you logged in, remember your game preferences, and understand how you navigate the lobby. Non-essential cookies can be disabled via your browser settings. We use this data to improve the platform and detect fraud, but do not sell it to third parties.

Go to Settings > Account to change your email, phone, or address instantly. To request permanent deletion of non-required data, email [email protected] with your account ID. We'll verify your identity within 48 hours and process deletion within 14 days where local law permits.

Your Privacy Matters on afa bola

How to Reach Our Privacy Team

Data Security and Your Rights

Encryption & Storage

Payment Data Security

Cookie & Tracking Policy

Data Retention Schedule

Your Access & Deletion Rights

Third-Party Links & Ads

Common Privacy Questions

01 What happens to my data if I close my account?

02 Can I see what personal information afa bola stores about me?

03 How long do you keep my deposit and withdrawal records?

04 Do you share my data with game studios or third-party partners?

05 Is my payment information safe when I use DANA, OVO, GoPay or QRIS?

06 What does afa bola do with cookies and tracking data?

07 How do I update or delete my personal details?

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